IT system management enables the companies to accomplish supreme performance because it increases the quality of their engagement in business and enables top effectiveness. IT system management includes the following processes:
- Infrastructure Management
- IT Service Management
- Application Management
- IT Portfolio Management
- Availability & Recovery Management
- Information Management
- Incident Management
Infrastructure Management
Infrastructure management consists of analysis, design, implementation and system maintenance which include PC’s, printers, database, networking devices, servers and other IT equipment.
IT Service Management
The application of analysis, design, implementation and optimization of business processes according to ITIL is done using well-known CA solutions such as:
- ITMS
- Service desk
- Change management
- Asset management
SISNET is a leading distributer and implementation partner in Croatia for Broadcom/Symantec ITMS products and solutions of more than 15 years.
Application Management
Applicative solutions for Java and Net web application performances are installed by using CA Wily tools.
IT Portfolio Management
Using CA Clarity solution enables companies to achieve top performance and significantly increase the efficiency of the operation.
Availability & Recovery management
Data must be available all the time therefore their safety is of extreme importance. We offer the data protection on client-server architecture with CA ACR backup solutions and we enable the protection of the filed data integrating them with the existing safety solutions. Using CA Replication and CA High Availability solutions, we offer consulting and support for implementation and integration of the DRC (Disaster Recovery concept).
Information Management
CA File manger and CA Message Manager tools enable us database management and filing of electronic mails in accordance with legal provisions and regulations.
